Everything between “new enquiry” and “job booked”
No complicated CRM to learn. Just the parts that stop enquiries slipping through the cracks.
Missed-call text-back
Mobile callers you can't answer get a friendly text within seconds; landline callers go on your call-back list. Every missed call becomes an enquiry, and customers keep calling your normal number.
Two-way texting and WhatsApp
Text customers from their enquiry, get replies in the same place, and send appointment reminders by text. STOP is always honoured.
Every enquiry in one place
A website form you can embed in minutes, forwarded emails, CSV import and manual entry — all normalised into one list with search, filters and a pipeline view.
AI-assisted replies
Draft a reply, change its tone, make it shorter or more detailed, list clarifying questions or summarise a long thread. Drafts that mention prices, links or promises are flagged for you to check.
Templates with variables
Editable templates for acknowledgements, quotes, follow-ups and appointments. Missing details are highlighted before anything goes out.
Follow-ups that know when to stop
Sequences run on business days, inside your opening hours, and stop when the customer replies, books, opts out or you close the enquiry.
Appointments and reminders
Confirmations, reminders and reschedule notices in the right timezone — including around the clock changes. Download any appointment to your calendar.
Weekly prospect report
New enquiries by source, who's waiting on you, who's gone quiet and what's coming up. Every figure links back to the enquiries behind it.
Built for teams
Assign enquiries, see who has what, and control who can change templates, automation and billing.
Approval before sending
Automated messages wait for your OK unless you explicitly allow a workflow to send on its own.
Privacy built in
Consent records, a suppression list, unsubscribe links, data export, erasure and retention controls.
Full history
Every email, note, status change and automation step is on the enquiry's timeline.